Registration and Login
I can not access to the restricted area MyFestival ?
Please verify your email and password combination, be careful with keyboard typing (uppercase, lower case, special characters).
Use the registered email as username.
Empty cache, temporary files, and cookies from the web browser. This operation applies to both pc, mobile, tablet.
I forgot the password ? What should I do ?
Go to www.pardo.ch in the MyFestival area then click on "Forgot Password" link. If the link you received by email does not work, please copy and paste it directly into the browser. Enter the registered email, check your e-mail inbox and enter the new password in the appropriate fields. If you have any further questions, problems please feel free to contact us at firstname.lastname@example.org. We will be happy to help you.
I did not receive the email to reset my password?
Check that the email has not been blocked by the spam filter, in case of other active filters and redirection check the other folders of your email (spam, archive, other personal folders).
Verify the correct functioning of your mailbox (send / receive, internet connection).
Please try to reset again your password to receive a new email.
What can I do if I receive the password reset email but can not access it anyway?
Links in emails have limited validity over time. Try again, requesting a new email in order to reset your password.
The email is unavailable when I try to reset my password?
If your email address is not recognized when you try to reset your password, you may have registered with a different address or typed incorrectly.
What should I do if I do not have a login yet?
Register through the MyFestival area, click on create a new account and enter your details.